Privacy Policy

• Information you give us — for example your name, email, phone number and business details when you book a call or talk with our team.
• Calls with our AI agents — when you call or speak with a Wavyo agent, including from our website, we record the conversation and create a transcript and summary. This includes your phone number and anything you choose to say.
• Website usage — standard technical information such as your browser, device and the pages you visit, used to run and improve the site.

• To answer your questions, schedule calls and follow up about our services.
• To operate, test and improve our voice agents and the quality of their conversations.
• To keep our services secure and to prevent misuse.
• To meet legal obligations.

We do not sell your personal information.

Our agents are AI, and they say so when asked. Conversations with them are recorded, transcribed and analyzed by automated systems so that we, or the business the agent works for, can review what was said and follow up. If you do not want to be recorded, please end the call and contact us another way.

When a business uses a Wavyo agent to answer or make its calls, we process those calls on that business’s behalf. The business decides how that information is used, and its own privacy policy applies. If you have a question about one of those calls, contact the business directly.

We share information only with service providers that help us run Wavyo — for example hosting, telephony, speech and language processing, scheduling and email — under agreements that limit their use of it to providing those services. We may also disclose information when the law requires it, or to protect our rights and the safety of others.

We keep information for as long as we need it for the purposes above, or as long as the law requires. Call recordings and transcripts made for a business are kept according to that business’s settings and instructions.

• You can ask us to access, correct or delete the personal information we hold about you.
• You can ask us to stop contacting you at any time, and we will honor it.
• Depending on where you live, you may have additional rights under local law, which we will respect.

We protect information with encryption, access controls and separation between business accounts. Read more on our security page.

Our services are for businesses and are not directed to children. We do not knowingly collect information from children under 13.

If we change this policy, we will update the date at the top of this page.

Questions or requests: book a time with us at cal.com/wavyo/discovery and tell us what you need.