Every enquiry answered while they are still looking at the listing.
A buyer or tenant scrolling at 9pm calls three listings and views the one that answered. Wavyo picks up every enquiry, qualifies the buyer or applicant, books the viewing against your diary, and takes maintenance calls from tenants around the clock so your managers stop being a repair hotline.
Where it breaks today.
The four things that quietly cost real estate & property management the most money on the phone.
Enquiries land when agents are out
Agents are at viewings, in cars, in appointments. The phone rings during all of them and voicemail costs you the instruction.
Maintenance calls swallow the day
Property managers spend hours on leaks, boilers and lock-outs, then have no time left for renewals, arrears and landlord relationships.
Unqualified viewings waste Saturdays
Nobody asked about chain, mortgage in principle, budget or move date, so half the viewing list was never going to proceed.
Out-of-hours emergencies are a lottery
A tenant with no heating at midnight either reaches an expensive answering service or nobody at all.
Built for the way you actually take calls.
Not a generic assistant with your name in the greeting. Every one of these is configured against your systems, your rules and your language.
Answers every listing enquiry
Knows the property, the price, the availability and the specifics, and speaks about it as confidently as your negotiator would.
Qualifies buyers and applicants
Budget, mortgage in principle, chain position, deposit, employment, move date, pets and right to rent — captured before anyone gives up a Saturday.
Books viewings against the real diary
Offers genuine slots per property and agent, books them, and confirms and reminds by text to kill no-shows.
Triages tenant maintenance
Identifies the issue, asks the diagnostic questions, distinguishes emergency from routine and raises the job in your system.
Dispatches the right contractor
Emergency jobs go to the on-call trade with the address and access details; routine ones are scheduled with the tenant directly.
Chases arrears and renewals
Outbound calls for rent arrears, tenancy renewals, inspections and landlord check-ins that never quite get made.
Hours back, and revenue that stops leaking.
Voice AI pays for itself twice — once in the payroll hours it absorbs, and again in the calls that used to go unanswered.
Managers stop answering repair calls
Maintenance intake, triage and scheduling happen without them, which is the single largest use of a manager's day.
No more phone tag on viewings
Booking, confirming and rescheduling all happen in the conversation.
After-hours cover without an answering service
Overnight emergencies are triaged properly rather than logged for someone to read in the morning.
More viewings from the same listings
Answered enquiries convert to viewings at multiples of the rate voicemail does.
Saturdays spent on real buyers
Qualification before booking means the viewing list is people who can actually proceed.
Emergency call-out costs controlled
Proper triage stops routine jobs being dispatched at out-of-hours rates.
A real call, start to finish.
Natural pacing, interruption handling and the ability to actually complete the task — not a phone tree with a better voice.
Every call updates the systems you already run, so nothing has to be re-keyed and nobody changes how they work.
What real estate & property management usually ask.
Yes, on your definitions. No heating in winter, leaks, no hot water, electrical faults and security issues follow the emergency path; a dripping tap gets booked for Tuesday.
It reads your live stock — price, availability, features, access notes and appliance history — so it speaks accurately about the specific address.
Yes. It recognises who is calling and follows a different path for landlord enquiries, statements and instruction questions.
Let’s build your voice employee
Bring your call volume and your worst bottleneck. We’ll show you the agent answering it live, then tell you exactly what it takes to put it in front of your customers.