Quote it on the call, book it on the call.
Cleaning is bought on convenience — whoever gives a price and a date first usually gets the job. Wavyo answers every enquiry, sizes the job properly, quotes from your pricing rules, books the first clean, and protects the recurring schedule that your whole business depends on.
Where it breaks today.
The four things that quietly cost cleaning service providers the most money on the phone.
Quote requests go unanswered
Owners and managers are on site or cleaning themselves. The enquiry rings out and the customer calls the next company on the list.
Recurring cancellations erode the base
A cancelled clean that is not rebooked is often a customer gone for good, and nobody has time to call.
Scheduling churn eats the office
Reschedules, access issues, key handovers and team changes are a constant stream of small calls.
Commercial enquiries handled like domestic
An office contract worth thousands a month gets the same thirty-second treatment as a one-off flat clean.
Built for the way you actually take calls.
Not a generic assistant with your name in the greeting. Every one of these is configured against your systems, your rules and your language.
Sizes and quotes the job
Bedrooms and bathrooms, square footage, frequency, condition, pets and extras — then quotes from your pricing rules on the call.
Books the first clean immediately
Offers real availability for the right team and area, books it and confirms access arrangements by text.
Protects the recurring schedule
Every cancellation is offered an immediate rebook rather than silently dropping out of the rotation.
Handles the schedule churn
Reschedules, access codes, key arrangements, parking and special instructions captured and passed to the team.
Wins back lapsed customers
Calls the customers who stopped, finds out why, and offers the right thing to bring them back.
Sells the add-ons
Ovens, windows, carpets, fridges and deep cleans offered on every booking call rather than never.
Hours back, and revenue that stops leaking.
Voice AI pays for itself twice — once in the payroll hours it absorbs, and again in the calls that used to go unanswered.
Owners stop answering the phone mid-clean
The business stops depending on someone with gloves on to take a booking.
Rescheduling handled without the office
The endless small changes are absorbed automatically.
Quoting happens outside working hours
Evening enquiries get a price and a date rather than a callback tomorrow.
First quote wins
Being the company that answered and priced immediately converts at a far higher rate than calling back later.
Recurring revenue protected
Rebooked cancellations keep the recurring base that makes cleaning businesses valuable.
Add-ons on every job
Consistent upselling adds meaningful margin to work you are already doing.
A real call, start to finish.
Natural pacing, interruption handling and the ability to actually complete the task — not a phone tree with a better voice.
Every call updates the systems you already run, so nothing has to be re-keyed and nobody changes how they work.
What cleaning service providers usually ask.
Yes, from your own pricing rules — size, frequency, condition and extras. Anything outside the rules becomes a booked in-person estimate.
Commercial goes down a separate path — scope, sites, frequency and compliance — and routes to a salesperson rather than being auto-quoted.
Every cancellation gets an immediate rebook offer on the call, which is where most recurring cleaning revenue is saved or lost.
Let’s build your voice employee
Bring your call volume and your worst bottleneck. We’ll show you the agent answering it live, then tell you exactly what it takes to put it in front of your customers.