Reach every account, and say the same compliant thing every time.
Recovery is a contact-rate problem. Wavyo works the full account list on your calling windows, reads the required disclosures verbatim, honours every stop request instantly, takes payment or sets an arrangement, and hands anything sensitive to a human collector.
Where it breaks today.
The four things that quietly cost debt collection the most money on the phone.
The list is always bigger than the floor
Collectors work the balances they can reach. Everything below the cut-off never gets a call, and ages into a write-off.
Compliance drift under pressure
Scripts get shortened on a hard day. One skipped disclosure or one call outside the window is a regulatory problem and a lawsuit.
Right-party contact rates that keep falling
Most dials reach nobody. Human hours are spent on ringing phones rather than conversations.
Turnover on the collection floor
The job burns people out, and every departure resets quality and takes months to rehire and retrain.
Built for the way you actually take calls.
Not a generic assistant with your name in the greeting. Every one of these is configured against your systems, your rules and your language.
Disclosures, read every time
The mini-Miranda, call recording notice and state-specific language are read verbatim on every call and logged with a timestamp.
Calling windows enforced in code
Time zone, permitted hours and frequency caps per account are enforced by the system, not by a collector's memory.
Stop requests honoured instantly
A cease-and-desist, dispute or attorney representation is recorded the moment it is spoken, and all further contact stops immediately.
Takes payment or sets the plan
Processes a payment through your compliant gateway, or negotiates an arrangement within the settlement authority you configure.
Escalates hardship to a human
Bankruptcy, deceased notification, hardship, dispute or distress goes to a trained collector immediately, with the account context attached.
An audit trail on every account
Recording, transcript, disclosure log, promises and outcomes written into your collection platform for review or regulator request.
Hours back, and revenue that stops leaking.
Voice AI pays for itself twice — once in the payroll hours it absorbs, and again in the calls that used to go unanswered.
Collectors stop dialling and start closing
Wavyo absorbs the dialling and the no-contacts, and hands humans only live, sensitive conversations.
Every account gets worked
The low-balance tail that never got a human call now gets a consistent one, at no marginal staffing cost.
Quality assurance shrinks
Reviewing a scripted, logged system takes a fraction of the time of monitoring a floor.
Recovery from the accounts you were writing off
Contact rate is the ceiling on recovery. Raising it across the whole list moves the number that matters.
Fewer compliance losses
Consistent disclosures and enforced windows remove the most common and most expensive category of violation.
Cost per contact falls hard
The economics of working a large list stop depending on how many collectors you can keep.
A real call, start to finish.
Natural pacing, interruption handling and the ability to actually complete the task — not a phone tree with a better voice.
Every call updates the systems you already run, so nothing has to be re-keyed and nobody changes how they work.
What debt collection usually ask.
Yes. Disclosure is on by default and required in several states. Callers are told plainly and can ask for a human at any point.
In the system, per account, on the consumer's time zone. A call that would breach a window or a cap is not placed.
The dispute is recorded verbatim, collection activity on that account pauses under your rules, and it is routed to a human immediately.
Let’s build your voice employee
Bring your call volume and your worst bottleneck. We’ll show you the agent answering it live, then tell you exactly what it takes to put it in front of your customers.