Fill the route before the truck leaves.
Pest control is a route density business — profitability comes from how full the truck's day is and how many recurring accounts stay on the plan. Wavyo answers every urgent call, books by service area rather than call order, and works your recurring book so renewals and re-treatments never depend on someone finding the time.
Where it breaks today.
The four things that quietly cost pest control companies the most money on the phone.
Urgent calls will not wait
Someone who has just seen a rat or found bed bugs calls until somebody answers. There is no callback window.
Routes booked in call order
Appointments taken as they arrive send technicians across the county, and windscreen time is pure lost margin.
Recurring plans quietly lapse
Quarterly and annual accounts are your best revenue and the easiest to lose, because nobody calls to rebook them.
Seasonal spikes hit all at once
Ant season, wasp season and rodents in the first cold week all arrive as a wall of calls in the same fortnight.
Built for the way you actually take calls.
Not a generic assistant with your name in the greeting. Every one of these is configured against your systems, your rules and your language.
Answers urgent pest calls immediately
Identifies the pest, the severity and the property type, and books same-day or next-day service where you have capacity.
Books by service area
Offers slots that fit the route already planned for that postcode, so days stay dense and drive time stays low.
Works the recurring book
Calls every quarterly, bi-monthly and annual account due for service, books it and confirms access arrangements.
Schedules follow-up treatments
Re-treatments and second visits are booked before the first one is finished, which is where most drop-off happens.
Qualifies commercial contracts
Multi-site, food-safety and compliance enquiries are scoped and routed to a commercial rep rather than booked as a domestic job.
Preparation and access instructions
Tells customers exactly how to prepare, and confirms pets, children and access so the technician is not turned away.
Hours back, and revenue that stops leaking.
Voice AI pays for itself twice — once in the payroll hours it absorbs, and again in the calls that used to go unanswered.
The office stops route-planning by phone
Bookings arrive already sensible geographically instead of needing to be rearranged.
Recurring renewals need no one
Hundreds of rebooking calls happen without staff time.
Seasonal surges absorbed
The wasp-season fortnight does not require temporary phone staff.
Denser routes, better margin
More stops per truck per day is the single biggest profitability lever in the industry.
Recurring revenue retained
Plans that get called stay on the books, and the recurring base is what your valuation rests on.
Urgent jobs captured at premium
Same-day pest work commands a premium and is won by whoever picks up the phone.
A real call, start to finish.
Natural pacing, interruption handling and the ability to actually complete the task — not a phone tree with a better voice.
Every call updates the systems you already run, so nothing has to be re-keyed and nobody changes how they work.
What pest control companies usually ask.
It asks the diagnostic questions your technicians ask and records the answers so the right treatment and kit are assigned. Confirmation happens on site.
Yes. It offers slots based on where your technicians are already scheduled, which is what keeps routes profitable.
Commercial and multi-site enquiries follow a separate path and are routed to your commercial team rather than booked as domestic work.
Let’s build your voice employee
Bring your call volume and your worst bottleneck. We’ll show you the agent answering it live, then tell you exactly what it takes to put it in front of your customers.